2026 Summer Internship | Shipped

Enterprise Sales System

Collaboration

Role

Team

Stakeholder

Platform

Duration

The Core Issue

Business Challenge

While most intern works stay theoretical,

User Pain Point

I shipped critical updates to major clients on time

Impact

Full Story

Research

Insights

Key Feature 1

Before

Challenge

Key Decision 1

Key Decision 2

The Design

Key Feature 2

Before

Challenge

Feature 1

Feature 2

Key Learnings

Key Accomplishments

What I accomplished in 12 weeks

1.

Delivered critical quarterly updates

I drove Enterprise Territory Planning to August internal release, successfully finalizing designs. Partnered with 10 India-based engineers to ensure technical feasibility and meet timeline.

2.

Elevated design debt to top priority

My comprehensive design audit and presentation reframed what was considered "nice-to-have" design cleanup into a critical trust issue requiring immediate attention. I documented every inconsistency—from confusing icons with different meanings to missing back buttons—and quantified how this fragmentation was damaging credibility.

3.

Accelerated team efficiency through design normalization

I created 50+ production-ready page templates and normalized component library inconsistencies, eliminating design debt that was slowing designers' day-to-day work and development cycles.

4.

Built high-trust collaboration across time zones

I established strong working relationships with distributed teams, particularly with the India-based engineering team led by developer team lead Vaibhav Baluni. By creating detailed design specs that accounted for technical constraints and maintaining transparent communication channels, I built trust across time zones.

takeaways

Three lessons that changed how I approach design

1.

From "getting things done fast" to "getting the right things done"

My understanding of navigating ambiguity evolved from simply executing tasks to building the foundation for confident decision-making. This shift "from output to outcomes" changed how I approach every design challenge.

2.

Ownership means taking action, not waiting for approval

The biggest growth happens when I stopped waiting for orders and start taking action to make decisions. Whether it was identifying critical design debt or proposing system-wide changes, I learned that ownership means seeing problems, proposing solutions, and driving them forward—even as an intern.

3.

Your team is your competitive advantage

I learned that asking for perspectives isn't a sign of weakness—it's how you move fast with confidence. Candid conversations with Albert, Heather, Cass, and the engineering team helped me make better decisions faster than I ever could alone.

I learned more in 12 weeks than I thought possible, with my wonderful team.

I'm grateful for what I learned, experienced, failed at, and accomplished with my incredible Sales Cloud design team

EV Charging

- EV Charging

I revived Taiwan's largest EV charging network by service redesign