Shipped in 2025
Sales Cloud System
I shipped key quarterly updates with engineers and accelerated team efficiency by normalizing design consistencies
Role
Product Designer
Team
PM
Design Director
Senior Designers
India-Based Engineers
Platform
Salesforce Sales Cloud System
Duration
2025.05-08 (3 months)
Project 1
🏦 Business Challenge
Clients' Sales Managers spent 100+ hours manually updating and mapping two databases every season
🙌 My Contribution
I shipped intuitive field mapping features
🚀 The Impact
Sales Managers' work now reduced from hours to minutes
Project 2
🏦 Business Challenge
Mission-critical buttons cut off on tablets and appears differently across 18 products
🙌 My Contribution
I identified critical responsive issues and drove system-wide normalization
🚀 The Impact
From 40+ inconsistencies to one unified system, ready for AI integration
Reflection
🏆 KEY ACCOMPLISHMENTS
What I accomplished in 12 weeks
Delivered critical quarterly updates
I drove Enterprise Territory Planning to August internal release, successfully finalizing designs. Partnered with 10 India-based engineers to ensure technical feasibility and meet timeline.
Elevated design debt to top priority
My comprehensive design audit and presentation reframed what was considered "nice-to-have" design cleanup into a critical trust issue requiring immediate attention. I documented every inconsistency—from confusing icons with different meanings to missing back buttons—and quantified how this fragmentation was damaging credibility.
Accelerated team efficiency through design normalization
I created 50+ production-ready page templates and normalized component library inconsistencies, eliminating design debt that was slowing designers' day-to-day work and development cycles.
Built high-trust collaboration across time zones
I established strong working relationships with distributed teams, particularly with the India-based engineering team led by developer team lead Vaibhav Baluni. By creating detailed design specs that accounted for technical constraints and maintaining transparent communication channels, I built trust across time zones.
📖 TAKEAWAYS
Three lessons that changed how I approach design
"Getting the right things done"
My understanding of navigating ambiguity evolved from simply executing tasks to building the foundation for confident decision-making. This shift "from output to outcomes" changed how I approach every design challenge.
Ownership means taking action
The biggest growth happens when I stopped waiting for orders and start taking action to make decisions. Whether it was identifying critical design debt or proposing system-wide changes, I learned that ownership means seeing problems, proposing solutions, and driving them forward—even as an intern.
Your team is your competitive advantage
I learned that asking for perspectives isn't a sign of weakness—it's how you move fast with confidence. Candid conversations with Albert, Heather, Cass, and the engineering team helped me make better decisions faster than I ever could alone.
